Terms of service

Last updated: 21 September 2026

1. About these terms

These Terms of Service ("Terms") govern your access to and use of the website at magnova.com.au (the "Site"), your purchase of any products from us, and your use of the Magnova AirLink app for iPhone and Android, the AirLink service that relays wake requests from the app to an AirLink USB, and the firmware that runs on an AirLink USB (together, "AirLink").

The Site is operated by Magnova Pty Ltd (ACN 693 400 154, ABN 70 693 400 154), trading as Magnova ("Magnova", "we", "us", "our"). AirLink is published and operated by Magnova.

By accessing the Site, creating an account, placing an order, or installing or using the AirLink app, you agree to these Terms. If you do not agree, please do not use the Site or the app.

Clauses 12, 13 and 22 apply specifically to AirLink and, together with the rest of these Terms, form the end user licence agreement for the app. Our Privacy Policy, which includes a section on the AirLink app, forms part of these Terms.

We recommend you save or print a copy of these Terms for your records.

2. Who can buy from us, and who can use the app

To place an order you must be at least 18 years old and legally capable of entering into a binding contract. If you are under 18, you may only use the Site with the involvement of a parent or guardian.

By placing an order you confirm that all information you provide is accurate and complete, and that you are using an authorised payment method.

You may use the AirLink app if you are legally able to agree to these Terms in the country you live in, or with the involvement of a parent or guardian. The app is not directed at children under 13.

3. Products and specifications

We take care to describe our products accurately, including dimensions, materials, component clearances, and compatibility information.

Product specifications are provided to help you assess compatibility with your chosen components. You are responsible for confirming that the components you intend to use fit within the stated clearances. Where we recommend specific third-party components, those recommendations are illustrative only. We do not supply, endorse, or warrant third-party products, and compatibility can change as manufacturers revise their designs.

Product images are indicative. Colours may vary depending on your display, and finishes may vary slightly between production batches.

We may improve or revise our products between production batches. Where a revision materially changes a specification that a reasonable customer would rely on, we will publish the change and, for undelivered pre-orders, notify affected customers and offer the option to cancel for a full refund (see clause 6).

4. Prices, currency and taxes

All prices are shown in the currency selected in your region selector. Prices for Australian customers are in Australian dollars and include GST where applicable.

Where our checkout indicates that duties and taxes are included, the price you pay at checkout covers applicable import duties and taxes for your destination. Where it does not, you are responsible for any customs duties, import taxes, brokerage, or handling fees levied by your destination country. We cannot predict these amounts.

Prices may change at any time before you place an order. A change in price does not affect an order we have already accepted.

We try to ensure pricing is accurate. If a product is listed at an obviously incorrect price due to a technical or typographical error, we may cancel the order and provide a full refund rather than supply at that price. We will contact you before doing so.

5. Orders

When you place an order, you make an offer to buy the product on these Terms.

The order confirmation email you receive automatically is an acknowledgement that we have received your order. It is not acceptance of your order. A contract is formed only when we send you a dispatch confirmation, or, for pre-orders, when we send you written confirmation that your order has been accepted into a production batch.

We may decline or cancel an order before acceptance, including where the product is unavailable, where we identify a pricing or description error, where we cannot verify your payment or delivery details, or where we reasonably suspect fraudulent or fraudulent-adjacent activity. If we decline an order after payment has been taken, we will refund you in full.

6. Pre-orders and estimated shipping dates

Some products are sold on a pre-order basis and are allocated to a production batch. Where this applies, it is stated clearly on the product page along with an estimated shipping window.

By placing a pre-order you acknowledge and agree that:

(a) Payment is taken at the time of order. Your payment reserves a unit in the nominated batch.

(b) Shipping dates are estimates, not guarantees. Estimated dates are based on our current manufacturing and logistics schedule. Manufacturing, tooling, freight, and customs timelines can move for reasons outside our control.

(c) We will keep you informed. We will notify you by email of any material change to your batch's estimated shipping window as soon as we become aware of it.

(d) You may cancel for a full refund at any time before your order is dispatched. To cancel, email us at magnova@outlook.com.au from the address used to place the order. We will refund the full amount you paid to the original payment method, without deduction and without requiring a reason.

(e) Extended delays. If your order has not been dispatched within 60 days of the latest estimated shipping date we have notified to you, you may cancel and receive a full refund, and we will also remind you of that right at that time.

Nothing in this clause limits your rights under the Australian Consumer Law, including your right to a remedy where goods are not supplied within a reasonable time.

7. Payment

We accept the payment methods displayed at checkout. Payments are processed by third-party payment providers, and their terms apply to the payment transaction. We do not store your full card details.

You must have authority to use the payment method you provide.

8. Shipping, delivery, risk and title

We ship to the destinations available in our checkout. Shipping costs and estimated transit times are shown before you complete your order.

Delivery timeframes are estimates. We are not responsible for delays caused by carriers, customs authorities, weather, or other events beyond our reasonable control, but we will help you trace and resolve a delayed shipment.

Risk in the goods passes to you on delivery to the address you provide. Title passes to you when we have received payment in full.

You are responsible for providing an accurate and complete delivery address. Where a parcel is returned to us as undeliverable because of an incorrect address, or is unclaimed, we will contact you to arrange redelivery at your cost, or refund the price of the goods less our original outbound shipping cost.

For international orders, you may be the importer of record and responsible for compliance with your country's import requirements.

9. Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Our services, including the AirLink app and the AirLink service, also come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with a service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law or any other law that cannot be excluded, restricted, or modified by agreement. Where any part of these Terms would have that effect, it does not apply to the extent of the inconsistency.

If you are located outside Australia, you may also have rights under the consumer protection laws of your own country. These Terms do not limit those rights.

10. Warranty against defects

In addition to your rights under the Australian Consumer Law, we provide a voluntary warranty against defects on the following basis.

What is covered: We warrant that our products, including the AirLink USB, will be free from defects in materials and workmanship under normal use for 12 months from the date of delivery.

What we will do: If a valid warranty claim is made, we will, at our option, repair the product, replace the product or the defective part, or refund the purchase price. We will bear the reasonable cost of returning the product to us for a valid claim.

What you must do: Contact us at magnova@outlook.com.au with your order number, a description of the fault, and photographs or video showing the issue. Do not return a product before contacting us.

What is not covered: Damage caused by misuse, accident, modification, unauthorised repair, normal cosmetic wear, or use outside the product's stated specifications; damage to third-party components installed in the product; damage arising from installation that does not follow our instructions; and, for an AirLink USB, a computer that does not wake because of its own settings, hardware or network (see clause 12).

Warrantor details: Magnova Pty Ltd (ACN 693 400 154, ABN 70 693 400 154), magnova@outlook.com.au.

The benefits given by this warranty are in addition to other rights and remedies you have under a law in relation to the goods to which this warranty relates.

11. Returns and change of mind

Our full returns process is set out in our Refund Policy, which forms part of these Terms.

Change of mind: We accept change-of-mind returns within 30 days of delivery, provided the product is unused, undamaged, and returned in its original packaging with all included accessories. Return shipping for change-of-mind returns is at your cost, and we may deduct our original outbound shipping cost from the refund. Change-of-mind returns are offered in addition to, and do not affect, your rights under clause 9.

Faulty or incorrect goods: If your product arrives damaged, faulty, or is not what you ordered, contact us within a reasonable time and we will arrange a remedy at our cost.

Pre-order cancellations are dealt with under clause 6(d).

12. The Magnova AirLink app and service

(a) What AirLink does. AirLink wakes computers. On your own Wi-Fi network the app sends a Wake-on-LAN "magic packet" directly from your phone. From anywhere else, the app sends the request to our server, which passes it to an AirLink USB plugged in on the computer's network, and the USB puts the packet on that network. An AirLink USB plugged into the target computer can also present itself as a USB keyboard and mouse and send a single wake input, for computers that will not respond to Wake-on-LAN. That is the whole product. AirLink has no remote-control, screen-sharing, file-access or remote-typing feature and cannot be used to operate a computer once it is awake.

(b) No account. AirLink does not have user accounts. On first launch the app creates a random identity and stores it in your phone's secure storage, and everything you add is tied to that identity. There is no email address, password or recovery process. If you lose, wipe or replace your phone, that identity is gone and you will need to set up each AirLink USB again over Bluetooth. We cannot restore it for you, and you accept this as a condition of using the app. On iOS the identity is kept in the Keychain and normally survives deleting and reinstalling the app, but you should not rely on this.

(c) Waking is not guaranteed. Wake-on-LAN only works if the target computer supports it and it has been enabled in that computer's BIOS/UEFI and operating system, and if the network between the AirLink USB (or your phone) and the computer allows broadcast packets. A keyboard or mouse wake only works if the AirLink USB is plugged into a USB port on the target computer that stays powered while the computer sleeps, and it can only resume a sleeping computer, not switch on one that is fully powered off. These are properties of your hardware and your network, not of AirLink. The app includes guidance on setting them up, but we do not promise that any particular computer can be woken, and a wake reported as "sent" means the signal left the phone or USB, not that the computer came on.

(d) AirLink USB requirements. An AirLink USB must be joined to a 2.4 GHz Wi-Fi network with internet access to receive wakes from outside that network. It makes outbound connections only and needs no router configuration. It is configured over Bluetooth using the app, and its Wi-Fi credentials are stored on the USB, not sent to us. The USB is pre-configured with the address of our server; if we change that address, USBs set up before the change may need to be set up again, and we will keep the old address working for as long as we reasonably can.

(e) Automatic firmware updates. An AirLink USB checks with our server and installs signed firmware updates on its own, without asking you, so that fixes and security improvements reach every unit. A USB is briefly unavailable while an update installs, and you can see update progress in the app. By using an AirLink USB you consent to these automatic updates. If you do not want them, do not use the product.

(f) Keyboard and mouse mode. When acting as a keyboard or mouse, the USB appears to the computer as an ordinary input device. It sends one wake input when you request it and nothing else.

(g) The AirLink relay service. The service that carries wakes from your phone to your USB is provided free of charge with the app and the USB. We aim to keep it running continuously but do not guarantee it will be available, uninterrupted or error-free. It depends on your internet connection, your home network, our hosting provider and other things outside our control. We may change, suspend or discontinue any part of the app or the service at any time. If we intend to shut the service down permanently we will give reasonable notice on the app store listing, on the Site or in the app. Waking computers from your own Wi-Fi does not depend on our servers and will continue to work in the app regardless.

(h) App updates. We may update the app from time to time, including by delivering updated code to it directly. Updates may add, change or remove features. Continuing to use the app after an update means you accept the updated app under these Terms.

(i) The USB as a product. Your rights in relation to the AirLink USB as a product, including under clauses 9, 10 and 11 and our Refund Policy, are not reduced by anything in this clause.

13. Licence to use the AirLink app

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the AirLink app on devices you own or control, for the purpose of waking computers you are entitled to wake, in accordance with these Terms and the rules of the app store you got it from. The app is licensed, not sold. We and our licensors keep all rights not expressly granted here.

You may not copy, modify, distribute, sell, lease or sublicense the app or the AirLink USB firmware; reverse engineer or attempt to extract their source code except where the law expressly allows it; remove any proprietary notice; or use them in a way that interferes with the AirLink service or other people's use of it.

You may stop using the app at any time by deleting your computers and USBs in the app and deleting the app. We may suspend or terminate your access to the AirLink service if you breach these Terms, if the law requires it, or if we discontinue the service under clause 12(g). Clauses 14, 19 and 24 survive termination.

14. Intellectual property

All content on the Site, including the Magnova and AirLink names and logos, product designs, photographs, illustrations, text, and the layout of the Site, and the AirLink app, firmware and service, is owned by us or our licensors and is protected by intellectual property laws.

You may view, download, and print content from the Site for your own personal, non-commercial use. You must not otherwise reproduce, distribute, modify, or create derivative works from our content, or use our trade marks, without our prior written permission.

You may share product photographs for the purpose of reviewing or discussing our products, provided you attribute them to Magnova.

Names you give to your computers and AirLink USBs in the app remain yours; you grant us a licence to store and display them for the purpose of providing the AirLink service.

If you send us feedback, suggestions, or ideas about our products, you grant us a perpetual, royalty-free licence to use them without obligation to you. We will not treat unsolicited feedback as confidential.

15. User content

If you submit a review, comment, image, or other material to the Site or our social channels, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display that material in connection with our business, including in marketing.

You must not submit material that is unlawful, misleading, defamatory, infringing, or that you do not have the right to share. We may remove user content at our discretion.

16. Acceptable use

You must not:

• use the Site or AirLink for any unlawful purpose or in breach of these Terms;
• attempt to gain unauthorised access to the Site, our systems, the AirLink service, or another user's account, computers or AirLink USBs;
• interfere with the operation of the Site or the AirLink service, including by introducing malicious code or placing unreasonable load on our infrastructure;
• scrape, harvest, or systematically extract data from the Site other than as permitted by our published robots.txt and agents.md;
• resell our products commercially without our prior written agreement; or
• use AirLink to probe, scan or attack networks you do not control, or to build a competing service.

You may only use AirLink to wake computers that you own, or that you have the owner's permission to wake. Sending wake signals, network packets or keyboard and mouse input to a computer you are not authorised to access may be a criminal offence under computer misuse laws in Australia and elsewhere, and you are solely responsible for making sure you have the right to do so.

17. Third-party links and services

The Site may link to third-party websites, applications, and services that we do not control. We provide those links for convenience only. We are not responsible for the content, products, or practices of third parties, and their inclusion does not imply endorsement.

Where our checkout, payment, shipping, or analytics functions are provided by third parties, those services are subject to the providers' own terms and privacy policies.

The AirLink app is distributed through the Apple App Store and Google Play, the AirLink service is hosted with DigitalOcean, and the app receives code updates through Expo. Your use of those platforms is also subject to their terms. We are not responsible for third-party services, and they are not parties to these Terms except as stated in clause 22.

18. Availability of the Site

We aim to keep the Site available but we do not guarantee uninterrupted access. We may suspend, withdraw, or restrict all or part of the Site for maintenance, upgrades, or operational reasons. Where practical, we will give notice. Availability of the AirLink service is dealt with in clause 12(g).

19. Limitation of liability

Nothing in this clause limits our liability where it cannot be limited by law, including under clause 9.

Subject to that, and to the extent permitted by law:

(a) Where a consumer guarantee applies to goods we supply and the failure is not a major failure, our liability is limited, at our option, to repairing or replacing the goods, supplying equivalent goods, or paying the cost of doing so.

(b) Where a consumer guarantee applies to services we supply, including the AirLink app and the AirLink service, and the Australian Consumer Law permits us to limit our liability, our liability is limited, at our option, to supplying the services again or paying the cost of having them supplied again.

(c) We are not liable for loss or damage that was not reasonably foreseeable at the time the contract was formed.

(d) We are not liable for damage to third-party components that you install in or with our products, except to the extent that damage was caused by a defect in our product or our negligence.

(e) We are not liable for business losses. If you use our products or AirLink for a commercial purpose, we have no liability to you for loss of profit, loss of business, business interruption, or loss of business opportunity.

(f) The AirLink app and the AirLink service are provided "as is" and "as available". We are not liable where a computer does not wake because of its own settings, hardware or network, or because the AirLink service or your internet connection was unavailable, and we are not responsible for what happens on or to a computer after it wakes. A computer that is awake is exposed to whatever it would be exposed to if you had switched it on yourself, and it is your responsibility to keep it secured and, if you wish, to put it back to sleep. Our total liability to you in connection with the app and the AirLink service, other than under clause 9, is limited to AUD $100.

20. Indemnity

You agree to indemnify us against loss or damage we suffer arising from your breach of these Terms or your unlawful use of the Site or AirLink, except to the extent that loss or damage is caused by our own negligence or breach.

21. Privacy

We handle personal information in accordance with our Privacy Policy, which forms part of these Terms and includes a section describing what the AirLink app collects and how to delete it.

22. Apple App Store terms

If you obtained the AirLink app from the Apple App Store, the following also applies.

(a) These Terms are between you and Magnova only, not Apple. Magnova, not Apple, is solely responsible for the app and its content.

(b) Your licence under clause 13 is limited to a non-transferable licence to use the app on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.

(c) Magnova, not Apple, is responsible for providing any maintenance and support for the app. Apple has no obligation to provide any maintenance or support services for the app.

(d) To the extent any warranty applies and is not disclaimed, Magnova is responsible for it. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are Magnova's responsibility.

(e) Magnova, not Apple, is responsible for addressing any claim by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.

(f) If a third party claims that the app or your possession and use of it infringes that party's intellectual property rights, Magnova, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.

(g) You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

(h) You must comply with any applicable third-party terms when using the app.

(i) Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as they relate to the app, and upon your acceptance of these Terms Apple will have the right, and will be deemed to have accepted the right, to enforce them against you as a third-party beneficiary. Otherwise, no one other than you and Magnova has any right under these Terms.

(j) Questions, complaints or claims about the app should be directed to Magnova using the details in clause 26.

23. Changes to these Terms

We may update these Terms from time to time to reflect changes to our products, our business, or the law. The version published on the Site at the time you place an order is the version that applies to that order. Changes will not apply retrospectively to orders we have already accepted.

We will update the "Last updated" date at the top of this page whenever we make a change. For material changes affecting undelivered pre-orders, we will notify affected customers by email. For changes that materially reduce your rights in relation to AirLink, we will say so in the app or on the app store listing before they take effect, and continuing to use the app after that means you accept the updated Terms.

24. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts able to hear appeals from them.

If you are a consumer resident in another country, this clause does not deprive you of the protection of the mandatory consumer laws of your country of residence, and nothing in it prevents you from bringing a claim in your local courts where that law gives you the right to do so.

Before starting formal proceedings, please contact us at magnova@outlook.com.au so we can try to resolve the matter directly. Most issues can be sorted out quickly. If we cannot resolve a dispute, you may be able to contact the consumer protection agency in your state or territory, or the Australian Competition and Consumer Commission.

25. General

Severability. If any provision of these Terms is found to be unenforceable, that provision is severed and the remaining provisions continue in force.

No waiver. If we do not enforce a right under these Terms, that does not waive our ability to enforce it later.

Assignment. You may not transfer your rights under these Terms without our consent. We may assign these Terms as part of a sale or restructure of our business, provided your rights are not adversely affected.

Entire agreement. These Terms, together with our Refund Policy, Shipping Policy, and Privacy Policy, form the entire agreement between you and us in relation to your use of the Site, your purchases, and your use of AirLink.

Force majeure. We are not liable for failure to perform our obligations where that failure is caused by an event beyond our reasonable control, provided we notify you and, where the delay is substantial, offer you the option to cancel for a full refund.

26. Contact us

Magnova Pty Ltd
ACN 693 400 154 · ABN 70 693 400 154
2C Boronia Street, Redfern NSW 2016, Australia

Email: magnova@outlook.com.au
Phone: +61 429 591 591

We aim to respond to enquiries within 2 business days.